TERMS OF SERVICE

Entertainment IT, Inc.

Last Updated: March 17, 2026 | Version 1.0

1. Acceptance of Terms

By accessing the websites, purchasing products, downloading software, or using any services provided by Entertainment IT, Inc. and its subsidiaries ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are acting on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these Terms, do not access our websites or use our products and services.

2. About the Company

Entertainment IT, Inc. is a Florida corporation that develops and operates software products and services for the live events, production, and entertainment industries. Our products and subsidiaries include, but are not limited to:

Timer Pro — Professional speaker timer application
HyperDeck Backup — Automated backup solution for Blackmagic HyperDecks
Corvo — Event management and production operations platform (operated under hellocorvo.com)
Additional products and services as developed

These Terms apply to all products, websites, and services operated by Entertainment IT, Inc. and its subsidiaries. Individual products may have additional product-specific terms (such as End User License Agreements) that supplement these Terms.

3. Eligibility

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use our products and services. By agreeing to these Terms, you represent that you meet this requirement.

4. Accounts

4.1 Account Creation

Certain products and services require account registration. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4.2 Account Security

You must notify us immediately at support@entertainmentit.co if you become aware of any unauthorized use of your account. We are not liable for any loss arising from unauthorized access to your account.

5. Products and Services

5.1 Software Licenses

Our software products are licensed, not sold. Use of each software product is governed by its respective End User License Agreement (EULA), which is incorporated into these Terms by reference. License terms, including permitted use, restrictions, and machine activation limits, are specified in the applicable EULA.

5.2 Subscriptions

Our products are offered on a subscription basis. Subscription terms include:

Billing cycle: Annual, billed in advance
Automatic renewal: Subscriptions renew automatically unless cancelled before the renewal date
Price changes: We will provide at least thirty (30) days notice before any price changes take effect at your next renewal
Currency: All prices are in United States Dollars (USD)

5.3 Free Trials

We may offer free trials for evaluation purposes. Trials are limited to one per customer per product, do not require a credit card, and do not automatically convert to paid subscriptions. Trial terms (duration, feature limits) are specified at the time of activation.

5.4 Company and Volume Licensing

Organizations may purchase multiple licenses with volume pricing. Company licenses are managed through our License Portal. Company administrators are responsible for license assignment, management, and ensuring authorized users comply with these Terms.

6. Payment

6.1 Payment Processing

Payments are processed securely by Stripe, Inc. By making a purchase, you agree to Stripe's terms of service. We do not directly store your payment card information.

6.2 Taxes

You are responsible for all applicable taxes. Prices displayed may not include taxes, which will be calculated at checkout based on your location.

6.3 Failed Payments

If a payment fails, we may retry according to our payment processor's schedule. If payment cannot be collected, your subscription may be suspended or terminated.

7. Refund Policy

All fees are non-refundable except:

Technical issues preventing software functionality that cannot be resolved within a reasonable timeframe
Duplicate charges or billing errors
Requests within fourteen (14) days of initial purchase if the software has not been activated
As required by applicable law

Cancelling a subscription stops future renewals but does not provide a refund for the current period.

8. Intellectual Property

8.1 Ownership

All software, content, trademarks, trade names, logos, designs, documentation, and other intellectual property associated with our products and services are the exclusive property of Entertainment IT, Inc. and its subsidiaries. All rights not expressly granted are reserved.

8.2 Restrictions

You may not:

Copy, modify, distribute, sell, or create derivative works of our products
Reverse engineer, decompile, or disassemble our software
Use any artificial intelligence, machine learning, or automated tool to analyze, copy, replicate, or create derivative works of our software, interfaces, or functionality
Feed any part of our software, code, documentation, or designs to any AI system or code generation tool for the purpose of replication or creating competing products
Remove or alter any proprietary notices or branding
Use our products to develop competing products or services

8.3 User Content

You retain ownership of content you create using our products. You grant us a limited license to process your content solely to provide our services.

9. Acceptable Use

You agree not to:

Violate any applicable law or regulation
Share, publish, or distribute license keys or access credentials
Circumvent security, licensing, or access control mechanisms
Interfere with or disrupt our services, servers, or networks
Transmit malicious code, spam, or harmful content through our services
Attempt to gain unauthorized access to our systems or other users' accounts
Use our services for any illegal, fraudulent, or harmful purpose

10. Privacy

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, available at https://entertainmentit.co/privacy. The Privacy Policy is incorporated into these Terms by reference.

11. Third-Party Services

Our products may integrate with or link to third-party services. We are not responsible for third-party services, their availability, content, or practices. Your use of third-party services is subject to their own terms and policies.

12. Disclaimer of Warranties

OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR PRODUCTS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR MEET YOUR SPECIFIC REQUIREMENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTERTAINMENT IT, INC. AND ITS SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIS INCLUDES BUT IS NOT LIMITED TO: SOFTWARE MALFUNCTIONS DURING LIVE EVENTS OR PRODUCTIONS, DATA LOSS, SERVICE OUTAGES, OR INABILITY TO ACCESS OUR PRODUCTS.

14. Indemnification

You agree to indemnify and hold harmless Entertainment IT, Inc., its subsidiaries, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our products, violation of these Terms, or infringement of any third-party rights.

15. Dispute Resolution

15.1 Informal Resolution

You agree to first contact us at support@entertainmentit.co and attempt to resolve any dispute informally for at least thirty (30) days.

15.2 Binding Arbitration

Disputes not resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in the State of Florida. The arbitrator's decision is final and binding.

15.3 Court Proceedings

If arbitration is inapplicable or unenforceable, disputes shall be brought exclusively in the state or federal courts in the State of Florida, and you consent to the personal jurisdiction of such courts.

15.4 Class Action Waiver

ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.

16. Termination

We may terminate or suspend your access to our products and services at any time, with or without cause, with or without notice. Upon termination, all licenses and access rights cease. Provisions that by their nature should survive termination shall survive.

17. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website at least thirty (30) days before taking effect. Continued use after changes constitutes acceptance.

18. General Provisions

Governing Law: These Terms are governed by the laws of the State of Florida, United States.
Entire Agreement: These Terms, together with applicable EULAs, Privacy Policy, and DPA, constitute the entire agreement.
Severability: If any provision is invalid, the remaining provisions continue in effect.
No Waiver: Failure to enforce a provision does not waive that provision.
Assignment: You may not assign these Terms. We may assign without restriction.
Force Majeure: We are not liable for delays or failures due to causes beyond our reasonable control.
Export Compliance: You agree to comply with all applicable export control laws.

19. Contact Information

Entertainment IT, Inc. Email: support@entertainmentit.co Website: https://entertainmentit.co